Sickness and holidays are things that happen, and you won't be penalised for them. If you are away for a week, or can't make a session through illness, we shall catch them up the week after. For example, if you're on the 2 sessions per week package, but are away for a week - we will simply make those sessions up in the weeks before or after you're away (doing 3 sessions per week for 2 weeks)
You don't lose those sessions, we simply roll them over and catch up when we can.